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» CRM & SFA Best Practices 
Features articles about using and setting up customer relationship management and sales force automation solutions.
http://www.crm-best-practices.com/
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» CRM Blog
News and commentary on CRM topics, including software and implementation.
http://www.crmblog.org
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» CRM Daily
CRM news and information.
http://www.crm-daily.com/
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» CRM Today
Resource center featuring news, event and conference schedules, employment opportunities, case studies and articles.
http://www.crm2day.com/
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» CRMDirectory.com
News, products, and tutorials for those interested in customer relationship management.
http://www.crmdirectory.com
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» CSM
Offers journal, advice, and information for customer service professionals.
http://www.customerservicemanager.com/
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» Customer Service Group
Resource for customer service, call center and helpdesk professionals.
http://www.customerservicegroup.com
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» Outsourcing CRM
Case studies and best practices focused on customer relationship management.
http://www.outsourcing-crm.com
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» Service Untitled
A blog focused on customer service and the customer service experience. Interviews, tips, and downloads.
http://www.serviceuntitled.com/
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» destinationCRM.com
Assisting in the development of customer-centric e-business initiatives and ventures in technology, communications, finance, retail, advertising, and healthcare industries.
http://www.destinationcrm.com/
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» eCRMGuide
Customer relationship management and e-business news.
http://www.ecrmguide.com/
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» eCustomerServiceWorld.com
Articles, case studies and white papers as well as news, information, advice and jobs.
http://www.ecustomerserviceworld.com/
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This category needs an editor
Last Updated: 2008-02-11 18:06:27
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