Software@

» Alston Tascom, Inc.    A call center database information and network telephony system.    http://www.alstontascom.com/

» CCS, Inc.    Software which integrates existing telephone systems with host data to provide features such as screen pops, intelligent routing and auto-dialing.    http://www.ccslink.com/

» ChaseData Corporation    Sells predictive dialing systems and call center software for small and medium companies.    http://www.chasedatacorp.com

» Chrysalis Software    Chysalis focuses on providing custom and packaged solutions which augment the Nortel Call Center product line.    http://www.chrysalis.net/

» Citel Technologies    Makers of the CITELlink IP and SIP Handset Gateways that bridge legacy Digital and Analog telephone users to IP PBXs, IP Hosted/IP Centrex, and SIP services across multiple vendor platforms such as 3Com, BroadSoft, Mitel Networks, and Sylantro Systems.    http://www.citel.com/

» ComTek International    Design, development, implementation and support of distributed CTI and IVR software solutions.    http://www.comtek-intl.com/

» Computer Talk Technology    A call center solutions company specializing in server based automatic call distributors (ACD) and interactive voice response (IVR).    http://www.computer-talk.com/

» Computer Telephony Solutions, Inc.    Offering interactive voice response, intelligent call routing and ACD software.    http://www.oaisys.com/

» Cytech Marketing Group, Inc.    PC based automatic and predictive dialers for lead generation and telemarketing.    http://www.cytech2000.com/

» Dialogic Corporation    Dialogic designs and manufactures Computer Telephony components for voice FAX, Speech Recognition, IP Telephony, Telephone companies, wireless and Call Center applications    http://www.dialogic.com/

» Dialpro Northwest, Inc.    Providing call center and other CTI products for North American businesses.    http://www.dialpronw.com/

» EPOS Corporation    Interactive Voice Response and Web self service solutions for education, Human Resources, utilities and government.    http://www.epos.com/

» Eletech Enterprise Co.    Digital recorder that logs up to 64 channels of telephone calls. Record, store and manages telephone conversations.    http://www.eletech.com/

» Emerging Voice Technology, Inc.    Software development company specializing in voice applications development, call center automation and line quality testing.    http://www.evtmedia.com/

» Genesys Corporation Homepage    Enterprise Interaction Management software. Features open, scalable framework and integrated applications that enable call and contact center solutions for voice, Internet, and email.    http://www.genesyslab.com

» IP5 Corporation    Computer telephony systems. Call center. VoIP VoATM. UnPBX, NT-PBX. CT software.    http://www.ip5.com/

» ISDN Technologies    Call center predictive dialers.    http://www.isdntechnologies.com/

» Interactive Intelligence, Inc.    Computer telephony solutions for enterprises and call centers providing PBX, ACD, IVR and unified messaging functionality.    http://www.inin.com/

» Interactive Telesis Inc.    Provide IVR services, automated consumer surveys for credit/prepaid calling cards, digital recording and playback services, store/dealer locators, automated shareholder communication.    http://www.interactivetelesis.com/

» IntraNext Systems    Offering the NextSys range of CTI client and server products.    http://www.intranextsys.com/

» Java (TM) Telephony API    Sun's JTAPI specifications website. Software provides various call center services.    http://java.sun.com/products/jtapi/

» Komtel, Inc.    Interactive voice response, web-based reporting applications and services for merchandisers and mystery shoppers.    http://www.komtel.com/

» Line4, Inc.    Computer Telephony Integration software solutions for call centers.    http://www.line-4.com/

» MASTAR    Answering service software that integrates with DID, digital telephone switches and ISDN, and offers message management, paging and billing.    http://www.mastar.com/

» MarkeTel Systems    Providing predictive dialers to improve the productivity of outbound call centers.    http://www.predictivedialers.com/

» Maxxar Corporation    Full service provider of computer telephony integration and electronic data access solutions.    http://www.maxxar.com/

» NetCall Telecom    Intelligent telephony services for more efficient customer response, qualification and conversion.    http://www.netcall.com/

» Noble Systems Corporation    Offering predictive dialers and intelligent inbound call routing products to support blended call centers.    http://www.noblesys.com/

» Periphonics    Develops, markets and supports products and professional services for Computer Telephony Integration and Telecom Enhanced Network Services.    http://www.peri.com/

» SynreVoice Technologies Inc.    Specializes in providing state-of-the-art computer telephone integration (CTI) and automated voice processing systems.    http://www.synrevoice.com/

» TALX Home Page    Providing services and software including interactive voice response (IVR) and CTI.    http://www.talx.com/

» Telenet Solutions    Computer Telephony Integration consulting and systems installation specialists.    http://www.telenetsolutions.com/

» U.S. InfoTel    Provides predictive dialing solutions for the call center industry.    http://www.usinfotel.com/

» Welltech Computer Co., Ltd    Offering CTI products. Located in Taiwan.    http://www.welltech.com.tw/

» Windows to Technology    Solutions for business, telecommunication equipment.    http://www.win2tech.com/

» XTEND Communications    Supply computer telephony integration (CTI) solutions for specialized vertical markets including healthcare, hospitality and public safety. Provides a listing of current distributors and development partners    http://www.xtend.com/