» Call Center Times    Online magazine with articles on general call center industry issues, workplace issues and information about industry conventions.    http://www.callcentertimes.com/

» Call Center magazine    Call Center Magazine covers products and services that improve customer contact and care by strengthening online communications and quality assistance over the phone.    http://www.callcentermagazine.com/

» Call Centre News    A fortnightly subscription newsletter designed specifically to cover the fast growing Australian call centre industry.    http://www.callcentrenews.com.au

» Contactcenterworld.com    Online news for the industry.    http://www.contactcenterworld.com

» Outbound Focus    Free newsletter service for outbound call center professionals worldwide, focusing on responsible dialing practices and their effects on telemarketing.    http://www.outboundfocus.com/

» Telcall Magazine    Australian magazine for the call centre industry, contains information about the latest developments and best practices within the industry.    http://www.telcall.com.au