» Community Building on the Web Companion Site of a book authored by Amy Jo Kim. Presents nine core strategies for site builders to make websites a catalyst for community growth - and earn money along the way. http://www.naima.com/community/
» Net Gain: Expanding Markets Through Virtual Communities Book by Hagel and Armstrong presenting scenarios and how online communities were used strategically to build value to customers and gain a competitive edge. http://harvardbusinessonline.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=7595
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