» Business Netiquette International Discusses proper procedures for composing and sending business-related e-mail messages, especially in an international context. http://www.bspage.com/1netiq/Netiq.html
» Seven Annoying E-Mail No-No's Provides some annoying habits of message composition. Directed to a business user. http://realtytimes.com/rtnews/rtapages/19981231_emailnonos.htm
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