» Alitalia Sucks    Consumer complaints about lost luggage and other issues. Links to related sites.    http://www.alitaliasucks.com/

» NorthWorst Air    Article from an ex-employee.    http://www.northworstair.org/

» Off Limits    Westword Online article sponsoring a "What United Did to My Summer Vacation" contest.    http://www.westword.com/issues/2000-07-20/offlimits.html

» Out of the Blue    Lies in the sky: An inside look at United Airlines' abysmal service. [Salon]    http://archive.salon.com/business/col/hest/2000/07/28/united/

» Ryanair Campaign    Gives observations and experiences relating to Ryanair. Includes copies of correspondence, press articles and advice on reporting problems.    http://www.ryanaircampaign.org/

» Some Tips For Dealing With Lost Luggage at Northwest Airlines    Article cites experiences with rude personnel who failed to return phone calls to help customer with problem.    http://home.att.net/~susanfe/Northwest.htm

» Unfriendly Skies    Passengers who try to fly on United are ending up as casualties of a labor war between the airline's management and its "employee owners." [Salon]    http://archive.salon.com/business/feature/2000/07/28/united/

» United Sends Mixed Privacy Messages    Despite United Airlines' promise to respect customer's privacy, users of its reservation system could find their personal information exposed. [cnet]    http://www.news.com/2100-1017-226708.html?legacy=cnet

» United We Strand    Winners of Westword Online's "What United Did to My Summer Vacation" contest.    http://www.westword.com/Issues/2000-08-10/news/feature.html

» Untied    Customer complaints about United Airlines and its customer service. Includes a database for passengers to submit their experiences.    http://www.untied.com/